Project Management

Great service delivery and effective project management in the digital space requires focus and the use of proven methodologies to deliver results. Alaress’ approach to project management is underpinned by our thorough service ethic and regardless of the size or the complexity of your project, you’ll receive the personal attention you need and deserve.

A highly talented team with a broad range of expertise partners with you to efficiently and cost-effectively bring your project to market.

Our methodologies are constantly being revised and improved and are underpinned by our proven 9-step process. This process is the result of over ten years experience implementing a wide range of digital projects including large content managed websites, custom built web applications, retail eCommerce websites and integrated digital marketing campaigns.

We adhere to a range of project management methodologies not favouring one over another. Prince 2, Agile, PMMI or a hybrid process all have their benefits and we are flexible to select from these depending on project’s unique circumstances.

Unrivalled project and ongoing support is provided though our help desk. We set up workflows to assign, route, manage and escalate tickets and you can monitor interactions with us through multiple channels.

An Account Manager and Project Manager are assigned to you and we align to your preferred contact patterns and ensure you are kept up-to-date at all times. We use a unique studio management, workflow and collaboration platform that tracks and records every aspect of a project ‘real-time’ from start to end. This supports workflow management, regular updates, ongoing communication and ensures our clients are aware of progress at all times.

Your project is in safe hands with Alaress